Include the essentials
Give the property address, rooms affected, dates of sightings and photographs where safe. Mention whether food packaging is damaged or scratching comes from a shared wall. Keep a copy of the message and ask how access for an inspection will be arranged.
Describe access needs
Explain working hours, pets and any cupboards or rooms that are difficult to reach. If neighbours have similar concerns, share that information without claiming the source is their flat. Responsibilities depend on the circumstances and tenancy arrangements; this guide focuses on helping an inspection happen efficiently.
Include the tenancy timeline
Mention when you moved in and whether the signs were present at that point. This helps organise the property's records, especially where several contractors have attended. Keep the message factual and request an inspection plan rather than trying to settle responsibility from a photograph alone.
Help for your property
Rapid Response Pest Control covers Edinburgh, Midlothian, East Lothian and West Lothian. Tell us your postcode, what you have noticed and which areas are affected so we can discuss a suitable inspection.
Call 0131 440 3263Or email pestcontrolrapidresponse@gmail.com with your enquiry.