Share factual information
Send the landlord or agent dates, affected rooms and clear photographs where possible. Describe any treatments already attempted. Avoid identifying the source from bites alone or accusing a previous occupant without evidence.
Agree the inspection arrangements
Confirm access to sleeping areas and explain residents' availability, pets and any support needs. Ask for one set of written preparation instructions once the treatment plan is agreed. In shared buildings, the inspector may recommend checking connected accommodation depending on findings. Tenancy responsibilities depend on the circumstances; the practical priority is coordinated assessment and access.
Make one preparation sheet authoritative
If an agent, tenant and contractor are communicating separately, nominate one contact to circulate the agreed instructions. Old preparation advice can conflict with a new method. Keep the current sheet with the appointment details and confirm any changes directly with the contractor.
Help for your property
Rapid Response Pest Control covers Edinburgh, Midlothian, East Lothian and West Lothian. Tell us your postcode, what you have noticed and which areas are affected so we can discuss a suitable inspection.
Call 0131 440 3263Or email pestcontrolrapidresponse@gmail.com with your enquiry.